Training and Support
Franchise Training and Support
As a global family of brands, Inspire Brands provides exemplary franchise training and support to set our franchise owners on the path to success.
We have created standard systems and processes across all of our brands in an effort to strengthen our collective capabilities and successfully meet the challenges of today’s business environment. Inspire provides best-in-class training and continuous support whether you open one location or 15 locations of any of our brands.
One way Inspire is ensuring our brands have access to top talent and resources is through our centralized, scalable shared services. These resources include finance, corporate HR, enterprise IT, facilities management, franchise sales, real estate and construction, legal, communications, and international services.
We’ve also invested in industry-leading capabilities to leverage across our portfolio of brands, as well as to differentiate the brands from competitors. The key focus areas of this initiative include demand generation and personalization, guest and restaurant technology, supply chain, culture and talent development, operations innovation, brand management, product development, and pricing and discounting.
While each of our brands maintains its own operational and strategic functions, Inspire maintains a focus on owning and operating our own corporate restaurant locations to show our franchise owners our commitment to thinking and acting like an owner. This helps create a better relationship with franchisees, as we can show that we’ve completed any new innovations, technologies, and changes ourselves on a very large scale.
Inspire has adopted a long-term strategy to create advantages for each of our brands. We’ve designed these advantages to not only enable each brand to benefit from them but to build off the strengths of one another.
Before any franchise owners can begin operations at their new restaurant, Inspire Brands ensures they have the knowledge and confidence they need to own and operate their business.
In order to maintain the differentiation between the different concepts within our portfolio, Inspire has developed unique franchisee training programs for each of our brands that retain their individuality while embracing the shared-services advantages we provide.
Dunkin’ Brand Training Program – “The U”
Career Development Program (Staged Training Program)
Buffalo Wild Wings
In-Sports Bar Training
Duration: 7 weeks
Buffalo Wild Wings GO
Manager Basics Learning Plan (MBLP)
Duration: 4 weeks
Arby’s Restaurant MTP
The Technology and Innovation You Can Expect from Us
In this day and age, technology moves at the speed of light. While the restaurant industry has been one of the last sectors to adopt transformative technologies, Inspire Brands is looking for innovations to make a significant impact on efficiency through labor productivity, eliminating waste, and improving the speed and accuracy of service. Technology plays a key role across our core capabilities and will only increase its influence on the restaurant business moving forward.
We’re proud to foster a culture of innovation. Inspire encourages team members to take risks, test, and learn, creating an environment where ideas emerge and succeed at every level. Our unconventional view of the industry and overall business model has allowed us to remain focused on fundamental operating principles. We’re able to maintain a strong foundation of restaurant industry experience that spans a broad range of multiple industries and business models. By combining technology and innovation, we’re able to achieve our goal of balancing the needs of the current food service workforce with the expertise that comes from years of experience.